The worst customer service experience you will ever witness. Owner is are very rude and unable to deal. We cancelled our venue and because of all the negitive reviews and the we recieved fro previous The worst customer service experience you will ever witness. Owner is very rude and unable to deal with. We cancelled our venue because of all the negative reviews from previous brides/grooms however were not aware that the deposit was non-refundable. We did not sign any papers and it was not posted on the website. When I brought it to the attention of the owner that it was not it the website he quickly updated the website and still refused to return my deposit. If you’re going to book this venue I would ask all questions up front and get everything in writing as the owners will change their minds and will only do what’s best for them. We are just glad that one of the biggest nights of our lives with not be taking place at this venue.
This place sucks the big one.
I agree Pete. This place is rotten. Even the ServiceNL report says that the cutting boards a dirty and needs to be replaced. Dirt is dirt, you should not have to be told this if you are serving the public food.
Went to a weeding there this past summer. Worst meal I have ever eaten. Place was dirty. And staff very unprofessional.
I had my wedding at Lester's Chalet this summer, and while overall we were pleased with the location, there are a number of things that need to be addressed: 1. More knowledgeable/experienced waitstaff needed. Although our servers were friendly, they didn't know some basics of customer service - for example, when they served muffins to our gluten-free guests that we had prepared, they attempted to do so by handing out a giant tupperware container. It's a small thing, but at a wedding you want people that will pay attention to detail. 2. The vegetarian option was NOT what was advertised. We were told we'd be having a teriyaki vegetarian stir-fry with seasonal veggies, and instead we recieved the leftover grilled veg from the BBQ option on a bed of plain white rice - no sauce, no spices, no flavor. Don't tell us we're going to have one dish and serve something completely different (and bad) - especially when the groom is a vegetarian. 3. More overall organization from the waitstaff. We waited almost an hour to have our cake cut, the poutine was placed an hour late, and only one staff was delegated to serve drinks during our cocktail hour - so there was a very long, slow line to get booze. However, the chalet is a beautiful spot to have a wedding, the locale is unique, and I had many guests say it was the nicest wedding they've attended. If you're the kind of bride that's really picky about all the "little things", you may want to reconsider holding it here. But if you're semi-relaxed and can go with the flow, it's the spot for you.
My husband and I can not even begin to describe how pleased we are to have held our wedding at the Chalet!!Jim and Michelle Lester really take the extra time to meet with you as many times as you would like to make sure you are ready and comfortable for your big day! They were always professional and quick in responding to any questions I had about the details, and even when I didn't have any questions they contacted me to make sure everything was understood. If you really want a "WOW" factor, be sure to spend the money on the small details,I had a ice sculpture, a live band, and professional dj,photographer, and decorator!!!! It was wonderful to hear how it awed all of my guests!!! I cannot thank Lesters Farm Chalet enough for providing an affordable and beautiful venue plus a great meal for my big day!!!!
I attended a wedding there this year. I think the place has great potential but there were a number of problems. For these reasons, I would not recommend it, unless they make some changes. - Salad was skimpy. - Desserts unappealing. - Drinks were warm. - Potatoes undercooked to the point that I couldn't get my knife through them. - Corn served on the cob (don't really want to eat corn with your hands at a wedding). - Beans overcooked and mushy. - Tablecloths that covered gift tables, etc. were a mass of wrinkles, as if they'd been balled up and thrown in a box somewhere. - Chairs had light coloured cloth seats that were filthy. After the meal, the floor was only partially swept, leaving much of it still covered in food. - The glasses were covered in spots and had food dried onto them. - Paper placemats on the tables. - The tables weren't wiped off after the meal.
While I know this is a consumer site I can not read Felix's comment in reference to the provision of beverages past 2am, this gives our farm an undeserved slight of reputation. While the service of such does not violate the paramiters of our liquor licence it is our farm policy to end all wedding activites at 1 am And there was no possibility that the wedding "Felix" supposedly attended alcohol was served after two. And as a general response to those comments pertaining to the floors and cleanliness of the blgd i would like to acknowledge that it was my mistake to have selected a dark floor while our parking lot is still gray gravel. We will temporarily refinish our floors next week and have plans to pave our lot in the spring. I would like to thank everyone for thier helpful comments and should anyone want to contact us directly they could do so though our website Cheers Farmer Jim
Wonderful wedding venue! meals are much better then commonly found food you could taste the freshness in the meal.
Was there for a weeding. It does require a good cleaning and some maintenance. Music was way too loud for such a venue. I thought drinks were suppose to not be served after 2:00am???? They must have friends at NL Licquor. Food was ok but not what I expected for a wedding.
Meals are soo good !! loor does need to be redone but tables and washrooms were very clean!
there is no reason to get angry at someone for an honest opinion. my first experience was not great. yes the floor was dirty and the tables were dirty but it doesn't mean i wouldn't go there again cause the food was really good. BUT...the place has to be clean.that's just my opinion.
Just wanted to thank the Lesters and staff for the wonderful weekend I had at their farm. My wedding was all that I expected and more, great job ! Thanks again Lynn and Pete
A lot of people have told me how tasty and delicious the food was at Lester's and I have to say, they were more than right! Everything was DELICIOUS. I went out to brunch with my two girlfriends last weekend and it was so yummy. I had the Friendly Farmer with fluffy pancakes and delicious, crispy bacon! For only 6.50!! Plus my coffee, which I received countless refills!! My waitress was very friendly and smiley and very conversational! I will go back! And I will recommend it to anybody!
I came across this site and just wanted to inform everyone that the lester's are in the process of building a kids party room in the basement, they just had a change of staff, they are changing the decor (walls, floors, and chair covers) oh and they are even trying to get paving.I have my wedding booked for 2014 and michelle explained to me all the changes they have in the plans !! I can't wait!!:)
I am reading through these reviews and am shocked with some of the negative comments. I go to Lester's just about every weekend for lunch and am never disappointed! Wonderful jiggs dinner, speedy service and wonderful staff. Always smiling, always coming back to check on you and they always make sure you have everything you need! I have even been to a wedding at the farm and it was beautiful. Bar prices are excellent compared to other places and the food was delicious! The only thing I heard people complaining about was how long it took the food to get out even though there was about a hundred people there and 4 or 5 servers, what do you think these people have eight arms? Relax people you will not starve to death. Some people are so impatient and rude. They are just looking for something to criticize! Keep your heads up Lester's and staff! You're doing great! Cheers!
I have been going to Lesters for many years now and haven't been disappointed once. From fresh vegetables at the market to a delicious brunch at their chalet, always friendly smiling service! I have been to a couple of their events and with small or large crowds service and food is always wonderful. As a regular I can't believe some of these negative comments, I would recommend them to ANYONE!
I'd like to agree with "Ha" maybe Gregory should have been the one wearing the dress it sounds like he wanted to be the center of attention.
Just wanted to comment about the service, I have been at their chalet many times and never once had a complaint about the service! I've been to a wedding there before and the food is not slapped down infont of you, and they do come back to see how everythings been and to serve you dessert. All the condiments are on your table in front of you, what did you want them to feed it to you? and as far as the gravel parkinglot goes suck it up princess.
Oh and btw everyone thinks the service is "bad" because they dont like the fact that 20 year olds have more sense then they ever will. Sorry but service at lesters is AWESOME where else can you go get great fresh food, a beautiful venue, huge parking, country atmosphere, and all you can drink coffee in st.johns?!?!?!?!??!
Dear Gregory your a lying piece of SHIT! just because it is a farm doesnt mean theres shit everywhere?! Animals dont live in the parking lot asshole, so sick of stupid people and their stupid comments. floors and tables are clean everything is washed all the time, jesus every time i go by they are cleaning something. Are you upset that you didnt get enough attention, im sorry but their are alot more people in this world except you so grow the fuck up and mind your FUCKIN own.
We attended a wedding there recently. What a shame for the Bride and Groom. I'm sure it will be memorable, but not in the good way. This place is an embarrassment to the restaurant profession. The floors, tables, etc are rotten. The Bride's dress was black within a few minutes. Hope she had her pictures taken before. The service is what you would expect at a Lion's Club, slap the plate in front of you and that is the last you will see from them. I'm sure it wasn't cheap but the meal and service was. I would not recommend this place to anyone. Poorly lit parking lot with no pavement. Imagine a gravel parking lot on a farm after it has rained while you were in the building. Mud and $#!* everywhere. Still trying to get the mud stains off my pants and car floor mats. STAY AWAY
Just want to add to my comment of a couple of days ago....I went back and had two friends join me and rate Lesters a 5 star on EVERYTHING from a sign at the door advising patrons to 'wait to be seated', the best service with hot delicious food, excellent prices,smiles and total professionalism! Good for you Lesters! Congrtulations on a job well done - we'll certainly be back. All the best.
BEAUTIFUL place food and service!! Not one complaint :)can't wait to return!
we've been wanting to try Lester's brunch for quite a while and did so on Father's Day in June. My husband is handicapped and clearly leans on a cane - no one offered us a seat and no sign indicating that we should wait or sit...after quite a wait - about 10 minutes I asked one of young girls if we could sit and told her we did have a reservation - no problem - we could take a seat by the window. It's a shame that all these negative comments have been posted for about two years and from reading them it appears that Lester's may have a problem with a particular shift...most people hate to complain and usually only do so when really annoyed. I believe you have a wonderful little place with a lovely menu and prices but really need efficiency in the kitchen and your staff really need training. Not a smile nor a return to check on us....we waited way too long for everything and our food was warm at best. We will try again but Lester's you really should meet with your staff and iron this out,,,,it's shame to have all of these erratic negative comments and I certainly agree about the comment of the 'dirty white chairs'- they're a real put-off to sit on unless you're wearing jeans - would look a lot better with a darker color to complement your decor which looks lovely. A couple of portable stand-up room separators would help to set off the children's party from the main dining room for the benefit of both patrons. The best of luck on improving these few negative items - return customers mean everything in your business.
Great food and atmosphere. Their BBQs are soooo delicious, steak or chicken or pork and lots of sides! Booked for next year already, highly recommend!
was at the restaurant with my sisters for breakfast. the food was very good but the place was filthy. our table was dirty, the floors were rotten...a knife with jam on it was on the floor next to our table and when we entered there was a broom propped up against one of the tables. seemed very disorganized. i was also given a dirty spoon and how the girl did not see this, i'm not sure. they definitely need extra help. as for the smell...it's a farm what can you expect. i would recommend that they give the place a good cleaning. having a children's party going on while there were people there eating a meal is a no-no. i want to enjoy my meal in peace not hear children crying and yelling...but that's just me. i would go back again cause i did enjoy the food and i believe in second chances. they should heed these negative comments and do something about it.
Dear Jackie don't believe anything you read on this piece of shit, nobody writes anything nice on these type sites. I've been to weddings before and they are absolutely lovely, way better food and atmosphere then any other hall. Have a pig roast! Its sooooo yummmy!
I don't have a review for Lester's Farm Chalet, but if there are more people out there that could share their experiences using Lester's for a wedding reception I'd love to hear them. I'm considering using them for my wedding but after reading some of the reviews I'm not so sure!
Greenhouse staff at Lesters on pearltown are very knowledgeable, every question I had was answered and they were very helpful in my decision for a hanging basket! Will be back again, fantastic job!
Went to Lester's for a business conference today,, best meal I have ever had in all my years of conferencing! Plate was plentiful, pork was tender and mouthwatering, vegetables were fresh and beautifully seasoned! Will recommend !!
4 out of 5 star rating? Sounds like a great place to me!
Wow somebody was having a off day (re:previous comment)I've been to at least 20 or more kids parties at lesters farm, I've been there in the pouring rain, and snow, and even some nice sunny days! The Lesters always provide the perfect atmosphere for a party I have just as much fun as the kids do! I highly recommend!
I don't think that I have ever posted a comment before but feel that I have to voice my opinion. We just had our sons birthday party at Lesters Chalet on pearltown rd and am feeling quite dissapointed iwith the experience. The farm grounds are nice and the animals add a nice touch but after today I don't think that I will ever return and will never recommend the place to another family for a function because I am of the strong opinion that they have no catering experience whatsoever. Essentially, the party rental is 250 dollars(for a hay ride and quick pony ride) as the petting barn and sandbox is available to all visitors....and a table in the corner of the dining room with all the other patrons that were sitting having their lunch (while the kids were running around, I am sure they did not appreciate that) $40 for nuggets and fries (which myself and the other mothers served to the kids, while waiting ages for the juice and had to go back and forth looking for ketchup and forks which showed up when they were all done (when I went up looking for the forks, one of the very inexperienced girls had to rummage around in the sink to get some)No one ever came down to see how things were going, we had to go looking for everthing and personally I felt like this might have been the first party they have had. When I finally get the bill, I notice a $45 gratuity surcharge???? Not a bad tip for eight little plates of nuggets and fries. The total bill came to a little over $400 and I am very upset with the whole business. I mean we never had any real service, honestly we were only outside for a total of 40 minutes and the whole thing was clued up after an hour and 20 minutes (supposed to be 2hrs) I did bring it up to them about the gratuity but they were not backing down saying they provide a service and the girls work hard (yes trying to serve the others patrons and ignoring us) So heed the other comments....I wish I had. They actually said to me that you you pay for the service, it 's not like you rented a room and had to do everything yourself.....sorry to tell you but you do not have it together and should quit while you are ahead because you can only piss off so many people before things fall apart, and from what I can gather from past comments, and my own personal experience things are very poorly organized at Lesters. I wish it had been a nice experience as I have always tried to support locally, but never, ever again. They should decide whether they are in the restaurant business or the farm business, because both appear to be in terrible disarray
Dear Dee, Every hear the saying if you don't have anything nice to say don't say anything at all? I think they do a wonderful job their place is beautifully decorated and their food is to die for! Of course there's gona be a wait for a table, if they can hold 180 and they are 1/4th full I think that's pretty busy! If you don't like the place stay home and cook your own damn food!
Ignored the negative online comments, should have heeded the reviews. That many people can't be wrong. We made it as far as the table, waited 10 minutes (place 1/10th) filled, saw the food being delivered to tables, noticed the mud tracked in from outside barns and realized the upcoming experience would not be a good one and left. Two young female servers seemed inept and not trained in serving the public. With the lg. vacancy of patrons, family of four ahead and the two of us still had to wait by the door to be seated. The young ladies were puttering around, clearing a scatter table. Promptness and being greeted congenially was a negative precursor. Unfortunate as the whole premise of a farm setting has great potential. It looked like a church hall....no effort to make a diner's experience memorable. Throw some gingham around, few pitchforks on the wall, few bales of hay in the corner. ANYTHING...to show you've made an effort. Dark wood dining tables and chairs with white upholstery????? A mother's nightmare for kitchen chairs, in a restaurant with an outbuilding containing a petting barn for children and families then taking in a meal at the restaurant, is an accident waiting to happen to white fabric. Wish the business much success once the kinks are ironed out. Pls. consult a professional to help with the much needed ambiance; get professional staff, take seriously the reviews written.
Just had my mother and my wife out for mothers day dinner, we had the unfourtunate experience of sitting next to the previous commenters. They were grumpy from the minute they sat down, while we cant comment on there food ours was tasty and HOT! We eat there regularly and never once have been disapointed! The place was packed with people so obviously they have great food!
Went there for mothers day dinner, hot turkey without the HOT, h to turkey sandwich, again without the HOT, gravy wasnt even on it and brought to the table, and again NO HOT.....the only thing boiling there was my blood!!! Too bad, nice looking place, but kids working the kitchen isn't working for them, should stick to the farming! Not sure I'd go back if it was free, STUFFED chicken breast must have been left from yesterday cause it wasn't made today, barely room temp, fries instead of veggies, and 10, yes, counted them, 10 on the plate.....myself and four other moms would have been better off cooking it ourselves, grew up in kilbride and definitely expected better than that!
Horrible! Never again!
Beautiful grounds, friendly people....however, poor service,very disorganized and misleading. Would recommend one go there for pictures, and that's about it.
I had the pleasure of attending a wedding this past fall at lesters farm chalet it was the third time i have been there for a meal and I cant wait for the next time I get an invitation to fill myself on thier delicious food and freindly service!
Had my daughter's wedding there this summer. We were promised lots of food - no one would be hungry. False promises and a complete embarrasement. Phoned and spoke with Michelle and also hand delivered a letter stating our concerns after the wedding and have never received a reply. As one person said the need help in running a restaurant. The wedding service was beautiful which was outside but food was cold and very poor service and management. Would not recommend for receptpion.
Atmosphere is great! I love their homemade meals especially the turkey dinner! Their staff are very friendly, I will return and also will be recommending to others !!
atmosphere is more like a dining hall or lion's club rather than a restaurant. service is not much better. food preparation and presentation was poor quality.will not return. do not recommend to other people.
My guests and I had a wonderful time at their chalet ! The service was wonderful, the staff was over accommodating. And of course the food was mouth watering!! We were all given the wonderful opportunity to visit their plant nursery and petting barns, we can not wait to come back!
I Enjoyed Michelles service, very prompt with phone calls and kind .... Professionalism was also at a max!! Thanks Michelle
Wonderful place, great food and service!
No comes on these things with anything good thats why theres all bad. its a lovely place, you wont find a fresher prepared meal anywhere.
Amazing place people are foolish not to go. And just so everyones clear Michelle does not even work in the chalet. Michelle works in the greenhouse so anyone who said shes rude or ignorant is full of it.
A lot of negative comments on here and I just found out why. This place sucks. The food is mediocre at beat, and the owner, michele, is rude and ignorant.
Wonderful people ! wonderful way to start the day and spend a few hours with the kids. we will return !
Amazing place! I will be back and with my friends as well! Great place to take the kids for a few hours. Me and my wife sat done and had the Hungry farmer Breakfast while our children had pancakes and the Little Farmer. great meal great service and great price! after our meal we went done to the petting barn, I was amazed at the mixes of animals they had everything from bunnies to cows to llamas and also how well kept and behaved they were no bitting or kicking!Over all perfect for everyone where else could you look out the window and see horses roaming around?! best of luck guys keep up the great work!
WOW alot of negative reviews its nothing like that! They are wonderful people and sure if you `step on her toes``shes going to be rude with her the resturant is a lovely place its not dirty or smells at all! people need to know what they`re talking about before they say about the smell they spread COFFEE not shit. it doesnt smell and is better for the crops. Jim and Michelle need to keep their head up and listen to bullshit like that coming from people who have noing to do better with their lives than complain
Rude is not the word to explain her. I would use B!#*#. Its like she is above you and that she is better than you. Get with it you have to cater to people if you are waiting on tables.
The place is lovely but one of the owners is so rude. It's like she is doing YOU a favor by cooking your meal. Jim is fiendly enough but Michelle needs to say away from the public with that attitude.
great bunch of people!!! alot of negative comments about the smell of manure from dumb people does't stop them from going down to the Keg and eating with the smell of shit from their own ass's. some people need to get educated.
i would just like to comment on the manure spreading. They actually do not spread manure. It's other farms around that do this, and the smell spreads.
OMG. That was the worst experience every. Jiggs Dinner; 1/2 potato, 1/2 slice of turnip, 1 small carrot, and very little salt meat. Then the service, or should I say lack of service. I also happened to look in the kitchen, I know most restautants are not the cleanest in the kitchen, but this one takes the cake. For being a new restaurant, it is disgusting behind the walls that you don't see. The table where they prepare the food is brown with dirt. Will not be going back and would recommend you not go either. And the smell out side was horrendous, your on a farm so you can guess what I am talking about. It wasn't so bad when we went in but my wife actually urged when she came out of the restaurant. These people should learn not to spread it on the days they are open. They are only open two days a week. Give it a break on the manure spreader for those days. Its not rocket science.
Wow! absolutely amazing food and service! I greatly enjoyed my exprience there I will be back great job guys!
Great food, lovly way to start the day !!
Similar experience as Dianne but id like to point out that the potatoes was not baked it was boiled there actually fresh potatoes, not last years like some restaurants. Al tough they are some faults i will be back they are just starting and out will make mistakes as they should! Food was delicious and I had an overall good time!
Went to Lester Farm Restaurant today for Thanksgiving Dinner, very disappointed. We ordered Turkey Dinner, the waiter brought it out, first their was no Turkey on our plates, so she than brought out the turdey on a side plate, second their was no patato on our plate, so we saw them serving baked patato to some people, so when the waiter came over when we were almost finished i asked it patato came with the dinner and she said yes but we were finished by that time so of course we didnt want any than.. and you dont serve baked patato with Jiggs or Turkey Dinner, or i dont think so. The Dinner was very tasteful but they have a lot to learn on how to prepare a Turkey Dinner. I will go back but for breakfast the next time.
great service and wonderfull food, you can tell that its freshly cooked. My family and I will be returning!
delightful place to take the kids ! great service and atmosphere ! will be returning!
just had my breakfast at lester farms, what a wonderfull experience ! We will defiantly be returning to the wonderfull servicce and staff !
Lester Farms has the most mouthwatering food I have ever had the chance to try. They have to beautiful atmosphere and the friendliest staff that I have have had the pleasure of meeting ! I highly recommend this restaurant !
I too had a similar experience as "D". The owner is rude and unfriendly when you tell them this is a problem. Jim and Michele, Stick to growing veggies and let the true restaurants prepare the meals. This is not a restaurant just another way for them to get a few extra bucks from you. Stay away, but if you do go, do not dare tell Michele you did not enjoy the food!!! She will be rude!!!!!!!!!!!!
Chef Gordon Ramsey where are you?! These folks need a serious lesson on how to run a restaraunt! What started out as a great experience (the farm is truly beautiful we even saw a twin of pigmy goats being born) quickly turned sour when we went to the dining room. Two poor young girls running around like chickens with their heads cut off trying to serve people. People waiting a long time to be seated and us waiting 45 minutes just to get our coffee (after we asked for it 4 times!) then by the time we got the cream and sugar the coffee was cold! We waiting nearly two hours and still never got our meals. It was taking them 15 minutes just to ring people in the way they are set up. That however was not the sour part - I understand they were busy what has taken me aback so much was the owner's attitude when we complained - no apologies, just snotty remarks and excuses. It's sad realy cause I may have given them a second chance had she not been so condenscending and rude!
I would not recommend this place. The food is bland, bland, bland. It is obvious that there is no provessionaly trained cook in the kitchen. And yes you are on a farm, so it does smell.
Excellent place to go. The only smell we had was that of fresh country air and good food cooking.Beautiful people , very friendly.
I too eat there. Our service was very poor and yes there was a smell. Your on a farm so you will smwll the $#!%. We will not return
Wonderful Food, Great Price, Friendly Staff what more could you want ?!
I completely disagree with the previous comments and this man must not know what Lester Farms he is talking about there are three operations owned by the Lester Family. This particular one is owned by Michelle and Jim Lester, they have a agritourism operation. They host weddings, kids birthday parties, corporate events,and each weekend they serve breakfast (traditional breakfast) and lunch (hot turkey dinner, roast beef dinner, jigs dinner, and hot turkey or roast beef sandwich) . And in the summer they have a flower nursery. this place does not smell I go there with my family every weekend and I just had my 45 birthday there they have a lovely pig roast. I am appalled that that man would even say such a thing the place does not smell nor the food taste bad, foolish man.
If you like the smell of cow manure, poor service, and tastless food, then this is the place for you.
Breakfast and Lunch will be served at Lester Farms every weekend Saturday and Sunday 9-2...