I took my wheelchair van in to get the ramp fixed. It requires a part that needs to be ordered from the US. They absolutely refused to help at all. I was told that it was unreasonable to expect them to order a part. To top it off the guy I spoke to was incredibly rude when I suggested that he be more proactive in helping me find the part I need it. I spoke to the supervisor which was an absolute joke. He had the nerve to tell me that they are the best in Alberta. Really? I thought when you took a vehicle and to be fixed they took care of things like parts etc. To top it off the supervisor was extremely condescending and said that it is expected that customers treat their employees with respect. I agree with that and I was not disrespectful at all. I will never ever use these guys again. If you want reliable and friendly service don't go here. Apparently I owe them $200 but I spent my day on the phone looking for a part