Hello Kathy/Lisa This is Marketa, as you know the designer that has been apparently so rude and snotty.. I know exactly who you are…you are the lady who came into one of the trade shows I have recently done and asked me if I will only do your backdrop , which is our specialty backdrop. Yes I have replayed to you that we do not do a partial events and you spit out rudely at me “FINE SOMEONE ELSE WILL DO IT THAT” and turned around and ran out of the hall before I can even explain. You have really tried to ruin my reputation and it really surprise me coming from someone I have never had a meeting with or done any work for!! Besides a 10 second conversation you have a lot to say about someone you don’t even know or never even have the chance to work with. I do feel like I have to explain and clean up my company name I have worked so hard on for 5 years and build a great respected reputation. 1.I do tread all of my clients the same no matter what is your budget. 2. You are correct I do not take a partial orders and its my choice to do so to ensure the overall quality of the entire event. From past experience correcting so many mistakes from other designer. 3. I have a very good relationship with all clients and very good customer skills. As I have many happy clients that respect me or have a respect to others which you are obviously locking in toward other people. All of my clients thank me for helping them have a stress free event I have taken care of for them and I can give you a list of people that will agree! Not sure what you talking about I have treated you like you know nothing in that 10 second conversation we had I sure was not able to get in much of wording when you stormed out of the hall when you didn’t get your way . Maybe next time instead of attacking other designers you should hire one that has everything you like ….so you don’t have to walk around and collect bits and pieces from other people and when you don’t get your way act like a 4 year old child and then write lies on the internet. That been sad, don’t say you have heard from a fellow bride that I don’t rent out single units!! It’s was you who wanted a single unit and was not happy while you could not get it.. All of my clients I’m working with value my opinion because they know it will look beautiful when I do put all the designs together. After all my clients are the most important thing to me on the most special day of they’re life’s.. and that is why I still do this stressful job I absolutely love … By the way….my designs are not too bad….. Next time try to say something positive about people… we both know you like my work or you wouldn’t try to hire me for your wedding décor. All the best Lisa and I truly hope your daughter’s wedding will be beautiful , just because she seem to be a much nicer person that you.
Marketa, 2010-03-09

The designs arent too bad some stuff is too over the top for my own personal taste but seriously she scores a definite ZERO in the customer service and professionalism category. I have NEVER complained about anyone publicly- I feel the need to warn brides out there. Twice I have spoken to the designer and twice she has been rude, condesending and terribly snotty. She also told a close friend that it "would not be worth it" for her to design a wedding with such a small budget. I was also told by a fellow bride she will not even consider renting single units (ie: chair covers or backdrops) as "its too much work and just not worth it for her." Shes not accomodating at all. When youre planning a wedding and you want the least amount of stress possible you dont want to be made uncomfortable. Speaking to this designer made me feel as if I knew nothing, she was superior and my planning hadnt been successful thus far. Just consider there are many other designers who are willing to work with you and just because they are the professionals, doesnt mean your opinion doesnt matter.
Lisa, 2010-01-31